Unit 6: Hotel

Back

Aims and Objectives

In this lesson you are going to learn how to manage arriving in the hotel and how to order in restaurant.

The grammar focus of this unit is:

Vocabulary

Vocabulary Practice

Exercise not available in this language version.

Comprehension

Exercise 1: Multiple Choice Questions

Chose the correct answer.

Recording:
Transcript:
ReceptionistGood evening, how can I help you?
Mr. NemethHallo, we've got a reservation in the name of Nemeth.
ReceptionistHave you got a voucher from a travel agency?
Mr. NemethNo, we made the reservation over the phone only.
ReceptionistReservation in the name of Nemeth... yes, I can see it here, starting today and it's 6 people for 5 nights. Is that correct?
Mr. NemethYes, 6 people for 5 nights.
ReceptionistMay I see your passports, please?
Mr. NemethJust a moment, ... yes, here you are.
ReceptionistThank you, here are the keys and your appartment is on the third floor. The lift is over there.
Mr. NemethOh, I see, thank you, and when is the check out time?
ReceptionistBefore 11 a.m. And breakfast is served from 7 to 10 a.m. at the hotel restaurant, here, on your left.
Mr. NemethOh, thank you.
  1. How long is Mr. Nemeth staying for?
    a. 
    b. 
    c. 
    ?
  2. What does the Receptionist want to see?
    a. 
    b. 
    c. 
    ?
  3. When do they serve breakfast?
    a. 
    b. 
    c. 
    ?
  4. Where is the restaurant?
    a. 
    b. 
    c. 
    ?
  5. How many people are Mr. Nemeth's company?
    a. 
    b. 
    c. 
    ?
  6. Who wants to see the passports?
    a. 
    b. 
    c. 
    ?
  7. How did Mr. Nemeth make the reservation?
    a. 
    b. 
    c. 
    ?
  8. What time is Mr. Nemeth checking in?
    a. 
    b. 
    c. 
    ?
  9. Where is Mr. Nemeth's room?
    a. 
    b. 
    c. 
    ?

Exercise 2: Exposed Cloze

Listen to the recording carefully and then fill in the gaps in the text below using the same words.

  • Where
  • drink
  • eat
  • for
  • here
  • juice
  • on
  • or
  • problem
  • sleep
  • to
  • to
  • with
Recording:
Transcript:
IstvanHi Maria! It's a quarter to ten. Did you sleep well?
MariaOh yes, I'm a little late for breakfast.
IstvanOk, here is the cheese and bread and here is juice and coffee.
MariaEhm, I can't drink juice, it's too much sugar, I'm on a diet.
IstvanWe've got mineral water too, here you are.
MariaWell, and, I can't eat cheese, I'm allergic to cheese.
IstvanNo problem, here is ham and salami.
MariaWell, I can't eat ham or salami, I'm vegetarian.
IstvanThere is also chocolate cake with almonds there, but ....
MariaOh! A chocolate cake! Where? ....
IstvanHi Maria! It's a quarter ? ten. Did you ? well?
MariaOh yes, I'm a little late ? breakfast.
IstvanOk, here is the cheese and bread and here is ? and coffee.
MariaEhm, I can't ? juice, it's too much sugar, I'm ? a diet.
IstvanWe've got mineral water too, ? you are.
MariaWell, and, I can't ? cheese, I'm allergic ? cheese.
IstvanNo ?, here is ham and salami.
MariaWell, I can't eat ham ? salami, I'm vegetarian.
IstvanThere is also chocolate cake ? almonds there, but ....
MariaOh! A chocolate cake! ?? ....

Exercise 3: Multiple Choice Questions

Listen to the dialogue again and answer the questions:

  1. Who is late?
    a. 
    b. 
    c. 
    ?
  2. Maria is allergic, so can't eat:
    a. 
    b. 
    c. 
    ?
  3. Maria is a vegetarian, so she can't eat:
    a. 
    b. 
    c. 
    ?
  4. On the table there is:
    a. 
    b. 
    c. 
    ?
  5. Maria is on a diet, so she can't drink:
    a. 
    b. 
    c. 
    ?
  6. Maria is on a diet, but she can eat:
    a. 
    b. 
    c. 
    ?

Exercise 4: Gap Filling

Choose the correct option to fill the gaps in the following sentences.

Recording:
Transcript:
ReceptionistGood morning, sir, how can I help you?
Mr. DemirGood morning, I would like to check out, here's the key.
ReceptionistRoom, number 354 ... oh yes, Mr. Demir, was everything OK, sir?
Mr. DemirYes, everything was fine.
ReceptionistHow would you like to settle the bill, sir?
Mr. DemirExcuse me?
ReceptionistHow would you like to pay, Mr. Demir?
Mr. DemirCan I pay by credit card?
ReceptionistOf course, Mr. Demir, you are welcome, we accept VISA and Master Card.
Mr. DemirHere you are.
ReceptionistThank you. Can you enter the pin code?
Mr. DemirThat's it.
ReceptionistAnd your signature here, and that's it. Thank you very much Mr. Demir, you are always welcome.
  1. I would like to ____ out.
    a. 
    b. 
    c. 
    ?
  2. Would you like ____ settle the bill?
    a. 
    b. 
    c. 
    ?
  3. You are ____ welcome.
    a. 
    b. 
    c. 
    ?
  4. Can you enter the pin ____ ?
    a. 
    b. 
    c. 
    ?
  5. Your ____ here.
    a. 
    b. 
    c. 
    ?
  6. Can I pay ____ credit card.
    a. 
    b. 
    c. 
    ?
  7. We ____ Visa and Master cards.
    a. 
    b. 
    c. 
    ?

Grammar Practice

Exercise 1: Selections

Chose the correct answer.

  1. a. 
    b. 
    ?

Dictation

Exercise 1: Dictation

Listen to the complete recording first. Then go to the textbox and use the ‘>’ key to listen to the text section by section. Type what you hear into the textbox. For detailed instructions, read the Exercise Help.

Recording:
Transcript:

You arrive to the hotel and you check in. You get the keys and go to your room. When you are checking out, you can pay cash or by credit card.

?

Checklist

Now, after finishing this lesson you should be able:

  • to manage your arrival to the hotel
  • to speak about payment settlement
  • to survive basic restaurant service
  • to use numbers better
Version 2.0 (2011-12-07 01:25 CET)
Warning: Media Player unavailable. Use a JavaScript enabled browser.