Table of Contents:
Telemarketing
Exercise 3: Multiple Choice Questions
- potential
- something that somebody has bought
- the intention behind the classification process is to find ...
- an association of former students
- to ask for
- a contribution or gift of money
- statistical analysis of a market
- a survey to discover what the public or a group of people think about something
- to evaluate
- the name or trademark of a product or company
Exercise 9: Selections
- This is an advertisement for a salesperson.
- A prospective customer is one that you hope to sell something to.
- The successful applicant will spend most of the time on the telephone.
- Proactively means using your own initiative and acting, instead of waiting and reacting to something.
- You would make a follow-up call to a person who wants more time to think about it.
- You would not last long in this job if you did not sell anything.
- A minimum of 50 outgoing calls in an 8-hour day means an average of one call every 9 minutes or so.
- The procedure for inputting orders would be to enter the information into a computer database.